Refund Policy

This policy applies to course payments and access through the student area.

When You Can Request a Refund

You may request a refund only when both of the following conditions are met at the time of your request:

• Your student area has not been activated and your courses have not been activated.
• Fewer than 7 days have passed since your payment was made.

When Refunds Are Not Available

Once your courses in the student area have been activated, you cannot claim a refund, even if fewer than 7 days have passed since payment.

You cannot claim a refund once 7 days or more have passed since payment, even if your student area is still inactive.

How to Request a Refund

If you meet both eligibility conditions above, email info@intellectgroup.org with your full name, registered email address, course name, payment date, and payment receipt or transaction reference. Please state that your student area and courses have not been activated.

We will review your payment details and activation status to confirm whether your request meets this policy.

Questions About Your Eligibility?

Please contact us at info@intellectgroup.org if you have questions about your course activation status or refund eligibility.